Current insurance participation
Cigna / Evernorth
Greenwood Counseling currently participates with Cigna/Evernorth. Individual eligibility, behavioral-health benefits, copay, deductible, authorization requirements, and telehealth coverage should still be verified for each member.
UnitedHealthcare / Optum
Greenwood Counseling participates with selected UnitedHealthcare/Optum plans. Because UHC/Optum offers multiple products and networks, participation should be confirmed for the specific member and plan before relying on an estimated client responsibility.
Additional network relationships may be added to this page as they become active. A payer name alone does not guarantee that every product, employer plan, exchange plan, or behavioral-health carve-out is in network.
What benefits verification means
Before the first appointment, Greenwood may verify whether coverage is active, whether the clinician and practice are treated as in network for the member’s plan, and what the plan reports for behavioral-health benefits. Verification may include copay, coinsurance, deductible status, authorization requirements, visit limits, telehealth coverage, and the appropriate claims destination.
Insurance information is an estimate of benefits rather than a guarantee of payment. The insurance company ultimately determines how a claim is processed after it is submitted.
Private pay
Private-pay appointments are available for clients who prefer not to use insurance, do not have an applicable in-network benefit, or want to discuss whether private payment makes sense for their situation. Current private-pay availability can be discussed before scheduling.
Greenwood does not publish session fees on this public website. Questions about current private-pay arrangements can be directed to the practice.
Questions before scheduling
For general questions about network participation or availability, call 602-812-2296 or email Jacob@Greenwoodcounselingaz.com. Please do not send sensitive clinical information, member IDs, or other private health information through ordinary email or voicemail.
When sensitive information is needed for intake or insurance processing, use the secure client portal.
Secure scheduling
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The Greenwood client portal is the appropriate place to begin a new-client request and provide private information securely.
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